Quick summary
Wondering whether to go with Gallabox or QuickReply? Let’s help you decide.
Gallabox and QuickReply target very different WhatsApp use cases. Gallabox is designed for sales and customer support teams that need CRM-style features and structured workflows, while QuickReply is more e-commerce-focused, with deep Shopify integration and prebuilt automations for cart recovery, feedback collection, and order notifications.
However, both platforms can feel limiting in terms of pricing flexibility, as neither offers monthly billing on its standard plans (only quarterly or annual). They can also be expensive to scale due to added markups on WhatsApp API charges.
That’s where WANotifier comes in as a more cost-effective option, offering 0% markup on WhatsApp API charges, flexible monthly and annual billing, and responsive chat and email support across all plans, making it easier for your business to grow on WhatsApp without any restrictive commitments.
Want to give WANotifier a try? Start your 7-day free trial today!
Gallabox
Gallabox is a WhatsApp automation tool designed for SMBs looking to simplify and scale their sales and customer engagement. It brings together tools like WhatsApp broadcasts, AI agents and chatbots, drip sequences, an AI template generator, and WhatsApp Flows to automate lead qualification, streamline follow-ups, and scale real-time conversations, all without needing to write any code.
QuickReply
QuickReply is a WhatsApp marketing and automation platform designed specifically for D2C and e-commerce brands. It offers tools for running targeted WhatsApp broadcasts, recovering abandoned carts, sending order notifications, tracking ad conversions, and collaborating with your team on customer chats.
Core differentiators
Gallabox core differentiators
Key features
- WhatsApp broadcasts
- WhatsApp drip marketing sequences (Essential plan and above)
- AI template generator
- AI agents and chatbots
- WhatsApp Flows and WhatsApp payments
Pros
- Easy-to-use tools for managing WhatsApp campaigns
- Free onboarding support on all plans
- Mobile apps for managing chats and campaigns on the go
- Email and WhatsApp support included on every plan
Cons
- Adds a 15% markup to WhatsApp’s official messaging rates (₹0.9926 / $0.0136 per marketing message vs. Meta’s official ₹0.8631 / $0.0118 rate in India)
- Requires users to purchase messaging credits in advance
- No monthly billing option on its pricing page (only quarterly or annual plans)
- Basic plan is capped at 3 users and excludes drip campaigns; extra users on higher plans cost ₹1,200 to ₹1,500 ($18 to $24) per month
- Shopify integration costs an additional $5 per month, and a dedicated account manager is a paid add-on
Supported integrations
- HubSpot
- Shopify
- Zoho
- Zapier
- Google Sheets
…and more
Best for
SMBs that want a no-code WhatsApp sales automation solution and are comfortable with a quarterly (or annual) billing cycle and a markup on messaging costs.
QuickReply core differentiators
Key features
- Personalized broadcasts
- Smart audience segmentation
- Interactive drip campaigns
- Ready-to-use chatbots (for different use cases)
- Real-time ROAS tracking
- Multi-agent inbox
Pros
- Pre-trained chatbots for cart recovery, feedback collection, and more
- Advanced user segmentation for sending personalized messages
- Unlimited monthly active contacts on all plans
- Responsive customer support
Cons
- Adds roughly a 22% markup on WhatsApp’s official messaging rates (₹1.05 / $0.014 per marketing message vs. Meta’s official ₹0.8631 / $0.0118 rate in India)
- Requires users to pre-purchase messaging credits
- No free trial (demo only)
- No monthly billing option on its website (quarterly and annual billing only)
- Essential features like chatbots and Click-to-WhatsApp ads are available only on the Standard plan and above
- No native mobile app for iOS and Android (browser-based web app only)
Supported integrations
- Shopify
- LeadSquared
- Zoho
- Zapier (Plus plan only)
- HubSpot
…and more
Best for
D2C and ecommerce brands that want purpose-built WhatsApp automation features and are comfortable with the markup on messaging rates and quarterly or annual billing cycles.
Pricing
Gallabox pricing
(Prices as of November 2026. Messaging charges include a markup and are billed separately)
Free Trial: Yes (7-day free trial, no credit card required)
Subscription Options: Quarterly and annual billing only (no monthly plan; annual billing is about 20% cheaper)
Plans (per month, billed quarterly):
- Basic: $150 / ₹2,999 per month
- Essential: $331 / ₹6,999 per month
- Advanced: $632 / ₹16,999 per month
- Enterprise: Custom pricing
QuickReply pricing
(Prices as of November 2026. Messaging charges include a markup and are billed separately)
Free Trial: No
Subscription Options: Quarterly and annual billing only (no monthly plan on its website; annual billing saves up to 25%)
Plans (per month, billed quarterly):
- Starter: $59 / ₹4,999 per month; 1 agent login
- Standard: $149 / ₹9,999 per month; 2 agent logins
- Plus: $299 / ₹19,999 per month; 5 agent logins
- Enterprise: Custom pricing
Extra agents cost ₹500 / $10 per agent per month.
Support
Gallabox support options
Customer support
- Product documentation and support tickets
- Email and WhatsApp support (all plans; 48-hour SLA on Basic, 24-hour on Essential and above)
- Virtual meetings (Advanced plan and above)
- Dedicated Slack channel and custom SLA (Enterprise only)
- Dedicated account manager (paid add-on; included on Enterprise)
Onboarding
Gallabox includes free onboarding support on all plans, with an AI solutions engineer available to Enterprise customers.
QuickReply support options
Customer support
- Email support (for all users)
- Chat support (available on Standard plans and above)
- Phone and WhatsApp support (available on Plus plans and above)
- Dedicated account manager and white-glove services (available on Plus plans and above)
Onboarding
QuickReply assigns an onboarding manager to help with setup, which typically takes 1 to 2 days (plus 2 to 3 days for Meta business verification).