Quick summary
Wondering whether to go with AiSensy or Interakt? Let’s help you decide.
AiSensy and Interakt solve different problems for businesses using WhatsApp at scale. AiSensy typically appeals to Indian SMBs and D2C brands seeking to launch WhatsApp campaigns quickly and at lower upfront costs. Interakt, on the other hand, is preferred by businesses running on Shopify that need a straightforward WhatsApp setup for order updates, customer support, and basic e-commerce automation.
However, both platforms apply a markup on WhatsApp API charges and can become expensive as your usage and support needs increase.
That’s where WANotifier comes into play. It offers a simpler, more scalable alternative, with straightforward pricing, 0% markup on API charges, and reliable support across all plans, making it easier to grow your business on WhatsApp.
Want to give WANotifier a try? Start your 7-day free trial today!
AiSensy
AiSensy is a WhatsApp engagement platform that enables brands to run marketing campaigns, automate conversations, and manage customer interactions at scale. From broadcasts and chatbots to WhatsApp forms and click tracking, it gives teams everything they need to stay connected with customers and encourage repeat purchases.
Interakt
Interakt helps businesses manage conversations and campaigns across WhatsApp and Instagram. With bulk broadcasts, chatbots, AI agents, WhatsApp forms, a unified inbox, and support for a wide range of third-party apps, it equips teams with all the essential tools to streamline customer communications without switching platforms.
Core differentiators
AiSensy core differentiators
Key features
- WhatsApp broadcasting
- Chatbot flows (paid add-on) and AI chat agents with multilingual support
- WhatsApp webviews (load websites and landing pages within WhatsApp)
- Real-time click tracking
- WhatsApp forms
Pros
- Free Forever plan with ₹50 of free conversation credits
- AI chat agents with multilingual support
- Ability to schedule broadcasts up to 2 months in advance (Pro plan and above)
- Email, live chat, and call support on the Basic and Pro plans
Cons
- Charges roughly a 26% markup on marketing messages (₹1.09 / $0.014 per marketing message vs. Meta’s official ₹0.8631 / $0.0118 rate in India)
- Requires users to pre-purchase messaging credits (all billing is prepaid)
- Chatbot flow builder is not included in any plan and is sold as a paid add-on (₹2,500 / $80 per month for 5 chatbots), with the AI chat agent as a separate add-on
- Campaign scheduler, click tracking, and campaign analytics are not available on the Basic plan
- User reviews mention slow response times and inconsistent support quality
Supported integrations
- Shopify
- WooCommerce
- Razorpay
- LeadSquared
- Zapier
…and more
Best for
SMBs and D2C brands that want an easy-to-set-up WhatsApp marketing solution and don’t mind the added costs for messaging and chatbot flows.
Interakt core differentiators
Key features
- Broadcast campaigns
- WhatsApp sales CRM (separate add-on product)
- WhatsApp forms
- Conversational AI agents (for lead qualification, order management, and customer support)
- Click and conversion tracking
Pros
- Clean, intuitive interface
- Seamless integrations with Shopify, Zoho, HubSpot, Google Sheets, and other popular tools
- Robust automation tools, including chatbots, auto-replies, and conversational AI agents
- Unified inbox for WhatsApp and Instagram chats (Growth plan and above)
Cons
- Charges a 10% to 12% markup on WhatsApp’s messaging rates depending on the plan (₹0.97 per marketing message on Starter vs. Meta’s official ₹0.8631 rate in India; no markup only on Enterprise)
- Requires users to maintain a prepaid wallet balance to run campaigns
- Starter plan supports only one channel (WhatsApp or Instagram) and lacks click tracking and conversion analytics
- WhatsApp Starter plan is available only on quarterly or annual billing
- No onboarding support in the Starter plan (self-serve only)
- Users report slow or inconsistent customer support response times
Supported integrations
- Shopify
- Zoho
- HubSpot
- Stripe
- Google Sheets
…and more
Best for
SMBs and D2C brands that want a WhatsApp + Instagram marketing solution and are comfortable upgrading to more expensive plans for advanced marketing features.
Pricing
AiSensy pricing
(Prices as of November 2026. Messaging charges include a markup and are billed separately)
Free Trial: Yes (Free Forever plan with ₹50 conversation credits, plus a 14-day trial of the Pro plan with the chatbot add-on)
Subscription Options: Monthly, quarterly (5% off), and yearly (10% off) billing
Plans (per month):
- Basic: $45 / ₹1,500 per month
- Pro: $99 / ₹3,200 per month
- Premium: $299 / ₹9,100 per month
- Unlimited: $899 / ₹45,000 per month
- Enterprise: Custom pricing available on request
Add-ons: Chatbot Flows at ₹2,500 / $80 per month, AI Chat Agent at ₹1,350 / $50 per month, and extra agent seats at ₹750 / $20 per month
Interakt pricing
(Prices as of November 2026. Interakt bills Indian customers in INR; messaging charges include a markup and are billed separately)
Free Trial: Yes (14-day free trial)
Subscription Options: Monthly, quarterly (8% off), and yearly (20% off) billing; the WhatsApp Starter plan is quarterly or annual only
Plans (India):
- Starter: ₹3,499 per quarter for WhatsApp (no monthly option); ₹999 per month for Instagram only
- Growth: ₹2,799 per month + taxes
- Advanced: ₹3,799 per month + taxes
- Enterprise: Custom pricing available on request
Plans (US pricing page): Growth $55 per month and Advanced $69 per month; Starter is quarterly or annual only
Add-ons: WhatsApp AI Agents from ₹2,499 per month and Sales CRM from ₹2,499 per month
Support
AiSensy support options
Customer support
- Help center
- Email and live chat support (all plans), plus call support on Basic and Pro
- Priority support (Premium plan and above)
- Dedicated account manager (Unlimited and Enterprise plans only)
Onboarding
AiSensy offers a quick-start guide and self-serve setup on its Basic and Pro plans. Guided “Turbo Onboarding” is reserved for the Premium plan, and dedicated 1:1 onboarding for Enterprise customers.
Interakt support options
Customer support
- Resource center
- Assisted onboarding and setup (for Growth, Advanced, and Enterprise users)
- Personalized support and a dedicated account manager (for Enterprise users only)
Onboarding
Interakt does not offer onboarding assistance for users on the Starter plan. However, users on other tiers do get access to “assisted” onboarding and setup, and Enterprise customers get a dedicated account manager.