Refund Policy

WANotifier offers a 7-day free trial so you can fully test and evaluate our product features, understand WhatsApp API pricing, and complete your setup and integrations before committing to a paid subscription.

Because you can evaluate the product fully before paying, subscription fees are non-refundable. This includes partial months or years, unused time on an open account, plan downgrades, and time remaining after you cancel.

One exception: accidental payments and unintended renewals. If you contact us within 48 hours of a charge, we may issue a refund at our discretion. This is intended for duplicate charges, payments made in error, and renewals you meant to cancel. Requests made more than 48 hours after the charge will not be considered.

Cancelling your subscription. You can cancel at any time from your account or by emailing our support team. Cancellation stops future renewals, it does not refund the period you have already paid for, and you keep access until the end of that period.

WhatsApp account restrictions. If your phone number is banned, restricted, or has its quality rating lowered by WhatsApp, no refund will be provided. Using WANotifier or the WhatsApp Business API for spam or unsolicited messaging, or with invalid business documents or non-compliant website URLs, or in any way that violates WhatsApp's terms, is entirely at your own risk. Approvals, restrictions, and bans are decided by WhatsApp and Meta, not by us. We take no responsibility for them and do not offer refunds.

WhatsApp conversation charges. WhatsApp conversation charges are billed directly to you by Meta, not by WANotifier. We cannot refund them. Only your WANotifier subscription fee is paid to us.

Questions about this policy? Contact our support team.

Last updated: 11th Sept, 2026