Quick summary
Wondering whether to go with Gallabox or Interakt? Let’s help you decide.
Gallabox and Interakt both help your business leverage the WhatsApp Business API, but serve slightly different needs. Gallabox is often chosen by small to mid-sized businesses that want a more automation-led approach with chatbots and workflows for sales and support, while Interakt is typically preferred by D2C brands and SMBs focused on WhatsApp marketing features like broadcasts, catalogs, and order updates with a simpler setup.
That said, both platforms apply markups on WhatsApp API costs, require users to pre-purchase messaging credits, and can get more expensive as your usage, team size, and support needs grow.
That’s where WANotifier comes into play. Designed to help your business turn WhatsApp into a high-ROI revenue channel, it offers 0% markup on API charges, transparent pricing, and personalized customer support included in your subscription plan, so you can scale on WhatsApp while keeping costs predictable and under control.
Want to give WANotifier a try? Start your 7-day free trial today!
Gallabox
Gallabox is a WhatsApp automation tool designed for SMBs looking to simplify and scale their sales and customer engagement. It brings together tools like WhatsApp broadcasts, AI agents and chatbots, drip sequences, an AI template generator, and WhatsApp Flows to automate lead qualification, streamline follow-ups, and scale real-time conversations, all without needing to write any code.
Interakt
Interakt helps businesses manage conversations and campaigns across WhatsApp and Instagram. With bulk broadcasts, chatbots, AI agents, WhatsApp forms, a unified inbox, and support for a wide range of third-party apps, it equips teams with all the essential tools to streamline customer communications without switching platforms.
Core differentiators
Gallabox core differentiators
Key features
- WhatsApp broadcasts
- WhatsApp drip marketing sequences (Essential plan and above)
- AI template generator
- AI agents and chatbots
- WhatsApp Flows and WhatsApp payments
Pros
- Easy-to-use tools for managing WhatsApp campaigns
- Free onboarding support on all plans
- Mobile apps for managing chats and campaigns on the go
- Email and WhatsApp support included on every plan
Cons
- Adds a 15% markup to WhatsApp’s official messaging rates (₹0.9926 / $0.0136 per marketing message vs. Meta’s official ₹0.8631 / $0.0118 rate in India)
- Requires users to purchase messaging credits in advance
- No monthly billing option on its pricing page (only quarterly or annual plans)
- Basic plan is capped at 3 users and excludes drip campaigns; extra users on higher plans cost ₹1,200 to ₹1,500 ($18 to $24) per month
- Shopify integration costs an additional $5 per month, and a dedicated account manager is a paid add-on
Supported integrations
- HubSpot
- Shopify
- Zoho
- Zapier
- Google Sheets
…and more
Best for
SMBs that want a no-code WhatsApp sales automation solution and are comfortable with a quarterly (or annual) billing cycle and a markup on messaging costs.
Interakt core differentiators
Key features
- Broadcast campaigns
- WhatsApp sales CRM (separate add-on product)
- WhatsApp forms
- Conversational AI agents (for lead qualification, order management, and customer support)
- Click and conversion tracking
Pros
- Clean, intuitive interface
- Seamless integrations with Shopify, Zoho, HubSpot, Google Sheets, and other popular tools
- Robust automation tools, including chatbots, auto-replies, and conversational AI agents
- Unified inbox for WhatsApp and Instagram chats (Growth plan and above)
Cons
- Charges a 10% to 12% markup on WhatsApp’s messaging rates depending on the plan (₹0.97 per marketing message on Starter vs. Meta’s official ₹0.8631 rate in India; no markup only on Enterprise)
- Requires users to maintain a prepaid wallet balance to run campaigns
- Starter plan supports only one channel (WhatsApp or Instagram) and lacks click tracking and conversion analytics
- WhatsApp Starter plan is available only on quarterly or annual billing
- No onboarding support in the Starter plan (self-serve only)
- Users report slow or inconsistent customer support response times
Supported integrations
- Shopify
- Zoho
- HubSpot
- Stripe
- Google Sheets
…and more
Best for
SMBs and D2C brands that want a WhatsApp + Instagram marketing solution and are comfortable upgrading to more expensive plans for advanced marketing features.
Pricing
Gallabox pricing
(Prices as of November 2026. Messaging charges include a markup and are billed separately)
Free Trial: Yes (7-day free trial, no credit card required)
Subscription Options: Quarterly and annual billing only (no monthly plan; annual billing is about 20% cheaper)
Plans (per month, billed quarterly):
- Basic: $150 / ₹2,999 per month
- Essential: $331 / ₹6,999 per month
- Advanced: $632 / ₹16,999 per month
- Enterprise: Custom pricing
Interakt pricing
(Prices as of November 2026. Interakt bills Indian customers in INR; messaging charges include a markup and are billed separately)
Free Trial: Yes (14-day free trial)
Subscription Options: Monthly, quarterly (8% off), and yearly (20% off) billing; the WhatsApp Starter plan is quarterly or annual only
Plans (India):
- Starter: ₹3,499 per quarter for WhatsApp (no monthly option); ₹999 per month for Instagram only
- Growth: ₹2,799 per month + taxes
- Advanced: ₹3,799 per month + taxes
- Enterprise: Custom pricing available on request
Plans (US pricing page): Growth $55 per month and Advanced $69 per month; Starter is quarterly or annual only
Add-ons: WhatsApp AI Agents from ₹2,499 per month and Sales CRM from ₹2,499 per month
Support
Gallabox support options
Customer support
- Product documentation and support tickets
- Email and WhatsApp support (all plans; 48-hour SLA on Basic, 24-hour on Essential and above)
- Virtual meetings (Advanced plan and above)
- Dedicated Slack channel and custom SLA (Enterprise only)
- Dedicated account manager (paid add-on; included on Enterprise)
Onboarding
Gallabox includes free onboarding support on all plans, with an AI solutions engineer available to Enterprise customers.
Interakt support options
Customer support
- Resource center
- Assisted onboarding and setup (for Growth, Advanced, and Enterprise users)
- Personalized support and a dedicated account manager (for Enterprise users only)
Onboarding
Interakt does not offer onboarding assistance for users on the Starter plan. However, users on other tiers do get access to “assisted” onboarding and setup, and Enterprise customers get a dedicated account manager.