Quick summary
Wondering whether to go with AiSensy or Gallabox? Let’s help you decide.
AiSensy and Gallabox are both popular platforms that help your business leverage the WhatsApp Business API, but they cater to different stages of the customer journey. AiSensy is more marketing-focused and works well if your primary goal is running campaigns at scale, while Gallabox is ideal for sales and support workflows, with a strong emphasis on CRM-style features and team collaboration.
That said, both tools add a considerable markup on WhatsApp API charges and can become expensive as your usage, team size, and support needs grow.
That's where WANotifier comes in. Designed as a more versatile WhatsApp marketing and automation platform that handles the entire customer journey, WANotifier offers 0% markup on API charges, straightforward pricing, and responsive email and chat support on all plans, making it easier to grow on WhatsApp without unnecessary overhead.
Want to give WANotifier a try? Start your 7-day free trial today!
AiSensy
AiSensy is a WhatsApp engagement platform that enables brands to run marketing campaigns, automate conversations, and manage customer interactions at scale. From broadcasts and chatbots to WhatsApp forms and click tracking, it gives teams everything they need to stay connected with customers and encourage repeat purchases.
Gallabox
Gallabox is a WhatsApp automation tool designed for SMBs looking to simplify and scale their sales and customer engagement. It brings together tools like WhatsApp broadcasts, AI agents and chatbots, drip sequences, an AI template generator, and WhatsApp Flows to automate lead qualification, streamline follow-ups, and scale real-time conversations, all without needing to write any code.
Core differentiators
AiSensy core differentiators
Key features
- WhatsApp broadcasting
- Chatbot flows (paid add-on) and AI chat agents with multilingual support
- WhatsApp webviews (load websites and landing pages within WhatsApp)
- Real-time click tracking
- WhatsApp forms
Pros
- Free Forever plan with ₹50 of free conversation credits
- AI chat agents with multilingual support
- Ability to schedule broadcasts up to 2 months in advance (Pro plan and above)
- Email, live chat, and call support on the Basic and Pro plans
Cons
- Charges roughly a 26% markup on marketing messages (₹1.09 / $0.014 per marketing message vs. Meta’s official ₹0.8631 / $0.0118 rate in India)
- Requires users to pre-purchase messaging credits (all billing is prepaid)
- Chatbot flow builder is not included in any plan and is sold as a paid add-on (₹2,500 / $80 per month for 5 chatbots), with the AI chat agent as a separate add-on
- Campaign scheduler, click tracking, and campaign analytics are not available on the Basic plan
- User reviews mention slow response times and inconsistent support quality
Supported integrations
- Shopify
- WooCommerce
- Razorpay
- LeadSquared
- Zapier
…and more
Best for
SMBs and D2C brands that want an easy-to-set-up WhatsApp marketing solution and don’t mind the added costs for messaging and chatbot flows.
Gallabox core differentiators
Key features
- WhatsApp broadcasts
- WhatsApp drip marketing sequences (Essential plan and above)
- AI template generator
- AI agents and chatbots
- WhatsApp Flows and WhatsApp payments
Pros
- Easy-to-use tools for managing WhatsApp campaigns
- Free onboarding support on all plans
- Mobile apps for managing chats and campaigns on the go
- Email and WhatsApp support included on every plan
Cons
- Adds a 15% markup to WhatsApp’s official messaging rates (₹0.9926 / $0.0136 per marketing message vs. Meta’s official ₹0.8631 / $0.0118 rate in India)
- Requires users to purchase messaging credits in advance
- No monthly billing option on its pricing page (only quarterly or annual plans)
- Basic plan is capped at 3 users and excludes drip campaigns; extra users on higher plans cost ₹1,200 to ₹1,500 ($18 to $24) per month
- Shopify integration costs an additional $5 per month, and a dedicated account manager is a paid add-on
Supported integrations
- HubSpot
- Shopify
- Zoho
- Zapier
- Google Sheets
…and more
Best for
SMBs that want a no-code WhatsApp sales automation solution and are comfortable with a quarterly (or annual) billing cycle and a markup on messaging costs.
Pricing
AiSensy pricing
(Prices as of November 2026. Messaging charges include a markup and are billed separately)
Free Trial: Yes (Free Forever plan with ₹50 conversation credits, plus a 14-day trial of the Pro plan with the chatbot add-on)
Subscription Options: Monthly, quarterly (5% off), and yearly (10% off) billing
Plans (per month):
- Basic: $45 / ₹1,500 per month
- Pro: $99 / ₹3,200 per month
- Premium: $299 / ₹9,100 per month
- Unlimited: $899 / ₹45,000 per month
- Enterprise: Custom pricing available on request
Add-ons: Chatbot Flows at ₹2,500 / $80 per month, AI Chat Agent at ₹1,350 / $50 per month, and extra agent seats at ₹750 / $20 per month
Gallabox pricing
(Prices as of November 2026. Messaging charges include a markup and are billed separately)
Free Trial: Yes (7-day free trial, no credit card required)
Subscription Options: Quarterly and annual billing only (no monthly plan; annual billing is about 20% cheaper)
Plans (per month, billed quarterly):
- Basic: $150 / ₹2,999 per month
- Essential: $331 / ₹6,999 per month
- Advanced: $632 / ₹16,999 per month
- Enterprise: Custom pricing
Support
AiSensy support options
Customer support
- Help center
- Email and live chat support (all plans), plus call support on Basic and Pro
- Priority support (Premium plan and above)
- Dedicated account manager (Unlimited and Enterprise plans only)
Onboarding
AiSensy offers a quick-start guide and self-serve setup on its Basic and Pro plans. Guided “Turbo Onboarding” is reserved for the Premium plan, and dedicated 1:1 onboarding for Enterprise customers.
Gallabox support options
Customer support
- Product documentation and support tickets
- Email and WhatsApp support (all plans; 48-hour SLA on Basic, 24-hour on Essential and above)
- Virtual meetings (Advanced plan and above)
- Dedicated Slack channel and custom SLA (Enterprise only)
- Dedicated account manager (paid add-on; included on Enterprise)
Onboarding
Gallabox includes free onboarding support on all plans, with an AI solutions engineer available to Enterprise customers.