If you are a business owner WhatsApp offers you a gigantic customer base with high engagement rates to market your products or services. WhatsApp marketing is proven to be more effective than other means of marketing when it comes to open rates (98%). With over 3 billion of the world’s population on WhatsApp, you get access to a huge audience from across the planet. If you are not utilizing the power of WhatsApp marketing yet then you probably should.
When it comes to using WhatsApp as a channel for your marketing efforts you need to have access to the WhatsApp Business API. Now, there are a lot of WhatsApp Business API providers out there in the market. One of the most popular BSPs is AiSensy. AiSensy is a complete no-code WhatsApp engagement platform that assists businesses in carrying out their WhatsApp marketing plans.
Based out of India, AiSensy is trusted by over 50000+ businesses across 52+ countries in the world. AiSensy helps businesses broadcast promotional messages to an unlimited number of users, sell their products on WhatsApp catalogs, build WhatsApp chatbots and provide customer support through WhatsApp. AiSensy is a pretty solid option but has its own limitations. If you are looking for an AiSensy alternative that provides you with better tools, a simple and efficient user interface and lesser operating costs then you have come to the right place as we have prepared a list of the best AiSensy alternatives for 2024 and beyond.
Table of Contents
Overview of AiSensy
AiSensy is one of the market leaders in the WhatsApp API space. They are official Meta-recognized partners as well. AiSensy boasts a user base consisting of top companies like Vivo, Skullcandy, Quikr, HRX, StayVista and charitable organizations like Give. AiSensy supports the most popular and widely used integrations like Hubspot, WooCommerce, Pabbly, Zoho, Shopify, Zapier, Salesforce etc.
Let us dig into the details and unpack AiSensy’s features, pros and cons before we discuss the best alternatives to it. AiSensy offers the following main features:
- Bulk automated messages and broadcasts
- No code and AI-powered chatbots
- Detailed analytics and reports
- Click to WhatsApp ads
- Multiple integrations
- Unified WhatsApp inbox
- Retargeting campaigns through intelligent audience segregation
Pros
- AiSensy offers a 14-day free trial and instant access to WhatsApp API.
- User-friendly interface that is easy to navigate and doesn’t require much technical skills.
- Supports a large number of integrations allowing for a more enhanced experience combining utilities of different platforms.
- Comparatively low and reasonable starting prices.
- Selective retargeting campaigns by smart classification of your audience to improve conversion rate.
Cons
- Additional markup charges on API pricing. This considerably increases operating costs.
- No free plans are available.
- No mobile apps for chatting with customers, unlike WANotifier.
- Higher pricing for more advanced features.
Pricing
AiSensy gives three unique plans to choose from:
- Basic – ₹999 per month
- Pro – ₹2399 per month
- Enterprise – Tailor made plans according to your requirements.
Click here to view AiSensy’s pricing plans. Now that we have a basic idea of AiSensy’s product offering, advantages and disadvantages let us move on and take a closer look at the best possible AiSensy alternatives.
5 Best AiSensy Alternatives
AiSensy, although a comprehensive WhatsApp marketing toolkit may not be the ideal option for your business. There are several providers out there that offer better features, faster customer service, have lesser operating costs or may just be better suited to your business needs. Let us explore the top alternatives to AiSensy that may prove to be more beneficial and efficient.
1. WANotifier
WANotifier is a simple and user-friendly powerhouse when it comes to WhatsApp marketing. WANotifier is an all-in-one extensive WhatsApp marketing software that provides you with all the essential tools to elevate your WhatsApp marketing efforts to the next stage and unlock the full potential of your WhatsApp marketing blueprint. It is super easy to operate while also being incredibly efficient when it comes to improving customer engagement, providing customer support or automating using chatbots and pre-built templates.
WANotifier is primarily known for its 0% additional markup charges on top of the standard WhatsApp API charges, unlike AiSensy. This helps businesses massively cut costs in their WhatsApp marketing pursuits. WANotifier is used by well-known and prestigious organizations like BITS Pilani, ISKCON, Virtus Motors and charitable organizations such as True Hope Foundation. WANotifier also supports major integrations like Zapier, Pabbly, WooCommerce, Make and other popular third-party apps.
Some of the most prominent features of WANotifier are,
- Bulk and automated messages
- Detailed analytics reports
- Intuitive WhatsApp inbox
- Complex chatbots
- Transactional notifications
- A dedicated mobile app and so much more.
Pros
- At WANotifier we believe in WhatsApp marketing for all which motivated us to create a free forever plan that can be used by anyone and everyone free of charge for eternity. Such a free plan is not the case with many providers including AiSensy.
- At WANotifier you need not pay any additional markup charges on top of the standard WhatsApp API charges. We offer 0% additional markup charges on your messages and conversations whereas the AiSensy imposes a significant markup percentage. This saves you big bucks as you only need to pay a one-time standard flat fee making WAnotifer extremely budget-friendly.
- WANotifier has a simple and easy-to-use interface that is easy to navigate while also providing top-notch tools.
- Easy-to-operate chatbot flow builder that can be used to create complex chatbots that are tailored to answer customer queries effectively.
- Live-chat support to quickly sort out any issues that you may be facing.
Cons
- Sending replies from WhatsApp inbox is not available in the free plan.
- More advanced features are limited to higher-tier plans.
We at WANotifier work tirelessly to constantly improve and upgrade our product to meet user needs and to enhance customer satisfaction and user-friendliness. If you do come to face any issues or drawbacks with WANotifier please let us know so that we can deliver a much more refined consumer experience.
Pricing
WANotifier is relatively much lighter on the wallet when compared to the other tools in the market. Check out our detailed pricing plans with all the features here. We charge 0% additional markup charges on top of WhatsApp API charges so you won’t have to pay a single penny other than what you pay for your plan and the standard WhatsApp API charges that are levied per message. We have 4 different plans that you can choose depending on your needs:
- Free – Free forever, no charges.
- Standard – $49 or ₹1999 per month
- Growth – $99 or ₹3999 per month
- Pro – $249 or ₹9999 per month
Apart from these plans, you can get in touch with us to learn more about our Enterprise plans.
So what are you waiting for, sign up to get your free WANotifier account today!
2. Wati.io
Wati is one of the top WhatsApp API providers in the market with over 10000 customers in over 160 countries. Wati is trusted by reputed and well-known companies such as J.P Morgan, ITC Limited, TikTok and Vedantu. Wati is versatile in providing several integrations including Zoho, Pabbly, WooCommerce, Shopify, Zapier, Hubspot, Klaviyo etc.
Wati provides innovative solutions to different industries like healthcare, education, marketing agencies, sales, support teams etc. Let us take a deeper look at Wati and discuss its features and offerings before we dive into the best alternatives. Here are the main features of Wati:
- Click to WhatsApp ads
- WhatsApp catalog
- Shared team inbox
- Broadcast bulk and automated messages
- Custom notifications
- No-code chatbot
- KnowBot: AI-powered chatbot
Pros
- Wati offers a seven-day free trial allowing customers to experiment before choosing them.
- Wati gives customers access to a no-code chatbot builder enabling them to create complex flows effortlessly.
- Wati’s support team actively guides you through the onboarding process of WhatsApp Business API making it fast and hassle-free.
- Wati allows customers to seamlessly integrate with third-party tools such as Zapier, Pabbly and Woocommerce.
- Wati has its own AI-powered chatbot called KnowBot that helps businesses easily automate the process of customer support by answering frequently asked repetitive questions.
Cons
- Wati’s pricing is comparatively higher than other platforms which provide similar if not more features. Wati may be suitable for large businesses while it may not be the ideal choice for small to medium-sized businesses.
- Wati only provides the standard chatbot builder and if you wish to acquire the robust flow builder you need to pay an additional amount of $49.
- To get green tick verification through Wati an extra amount is charged.
- Wati has received complaints regarding its customer support. The main drawback is that you can reach them only via email making it difficult to contact customer support and thus delaying the process.
- Wati only allows 5 users for every plan. To add more users a premium amount needs to be paid depending on your plan.
Pricing
Wati offers their customers 3 different plans to choose from. Apart from this they also offer custom plans based on specific requirements. Their pricing plans currently are as follows:
- Growth – $49 or ₹2499 per month
- Pro – $99 or ₹5999 per month
- Business – $299 or ₹16999 per month
Note that these prices can be lower if you choose to go for an annual subscription instead of a monthly subscription. On top of this, you need to pay an additional $30 for every 1000 chatbot sessions if you run out of the free chatbot sessions for your plan. If you need to integrate Wati with Shopify you also need to pay an additional $4.99.
3. DoubleTick
DoubleTick is a WhatsApp marketing and sales tool that can serve as a pretty solid alternative to AiSensy. DoubleTick provides its users with great features such as a WhatsApp team inbox, bulk and automated messages, chatbots etc. DoubleTick is also trusted by many top brands for their WhatsApp marketing requirements. Here are some of the main aspects of DoubleTick:
- Multiple integrations
- Chatbots
- Monitoring and analytics
- Unified team inbox
- Teams and roles
- Automated broadcasts
Pros
- DoubleTick is a mobile-friendly tool enabling users to manage their WhatsApp campaigns from their mobiles without breaking a sweat.
- Easy to set up and user-friendly interface.
- Good customer support as they offer 24/7 chat support.
- Unified team inbox allowing businesses to productively manage all customer conversations.
Cons
- DoubleTick only offers limited plans and most importantly does not offer monthly plans which means you need to subscribe to them for an entire year.
- Limited integration options when compared to other providers.
- Lacks some advanced features which some other providers may give access to.
Pricing
DoubleTick has only 3 pricing plans which are:
- Starter – ₹2500 per month
- Pro – ₹3500 per month
- Enterprise – Customized according to your business requirements
Click here to view more details on DoubleTick’s pricing.
4. Interakt
Interakt is a WhatsApp API solution provider built for SMBs and D2C brands founded in 2020 whose parent company is Jio-Haptik. Interakt is used by well-known market leaders such as Pepperfry, Bluedart and Upstox. Interakt serves businesses of all sizes ranging from small and medium-sized businesses to large corporations. Interakt gives its users a variety of top-grade features such as:
- Bulk and automated messages
- Click to WhatsApp ads
- WhatsApp catalogs
- WhatsApp CRM
- WhatsApp chat widgets
- Real-time analytics
Pros
- Offers seamless integration to almost every other major third-party platform you can think of.
- Free green tick badge verification.
- Competitive and affordable pricing.
- Excellent quality customer support.
- Fast and easy access to WhatsApp API.
Cons
- Interakt doesn’t provide users with a chatbot builder and this can be a major drawback for businesses who wish to automate using chatbots and leverage the power of AI.
- Some users find the user interface complicated and hard to navigate.
- Lacks some essential segmentation capabilities.
- Some integrations may require customers to pay an additional fee.
Pricing
Interakt has decent pricing plans and they are as follows:
- Starter – Starts at $58/quarter (only available in quarterly and yearly plans)
- Growth – Starts at $49 per month
- Advanced – Starts at $63 per month
- Enterprise – Custom-made plans with an assigned account manager.
Click here to view Interakt’s pricing. Overall Interakt would make an exceptional alternative to AiSensy.
5. BusinessOnBot
BusinessOnBot is a company based in Bangalore, India and is backed by Y Combinator. BusinessOnBot is a one-stop solution for D2C brands to market their business via WhatsApp. Over 500+ top D2C brands depend on BusinessOnBot for their WhatsApp marketing objectives.
They provide text-based multilingual chat solutions with CRM integrations and marketing automations. Through BusinessOnBot’s platform, businesses can automate sales, and build and engage with their customer base on WhatsApp. Here are some of the distinctive features of BusinessOnBot:
- Omni-channel support
- Ad-integration
- Chatbots
- Automated message sequences
- Bulk and automated messages
- WhatsApp shop
- AI-powered customer support
Pros
- BusinessOnBot is D2C focused making it more suitable for D2C brands
- BusinessOnBot automates almost every single process reducing the need for support staff and saving time.
- Provides re-ordering notifications. For example, let’s say there is a consumable that needs to be refilled every month then BusinessOnBot sends a notification to the customer prompting them to buy the product again a month after their initial purchase.
- Omni-channel support.
Cons
- Only suitable for D2C brands and e-commerce brands.
- The Shopify plugin is charged separately.
- No inactive audience filtering resulting in wastage of resources.
- Relies on heavy automation which may lead to a lack of personalized customer support.
- More suited to smaller businesses while larger brands require a more scalable solution.
- No auto-assignment of chats during nonbusiness hours.
- Doesn’t have a product catalog feature to display items and buy buttons directly on WhatsApp.
Pricing
BusinessOnBot has three different plans depending on your requirements:
- Starter plan – ₹6100 per month
- Pro plan – ₹12000 per month
- Business plan – ₹25000 per month
In case you require access to more features you can get in touch with them to customize your plan with additional add-ons.
Conclusion
Choosing the right WhatsApp API provider can be an overwhelming and confusing experience with all of the available options in the market. It is important and essential to take the time to go through and understand thoroughly the benefits and drawbacks of each WhatsApp API provider before making a decision. Keep in mind the requirements of your specific business needs during the decision-making process as every business is unique. We hope we have simplified your decision-making process through this article.
Although AiSensy is a good WhatsApp marketing tool it may not be suitable for your business. We trust you might have got an idea of the possible alternatives to AiSensy from this article. But hey, you hold the reins, make sure to do your own research in order to find the ideal fit for your business. Thank you for reading.
