Send Transactional / Utility Messages on WhatsApp

Use the official WhatsApp API with WANotifier to deliver real-time updates like order confirmations, payment alerts, cart reminders, and more.

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Trusted by 5,000+ established brands globally

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Rated Excellent — 4.8 out of 5 stars from 145+ reviews on

Why Send Transactional/Utility WhatsApp Notifications?

Transactional (or Utility) WhatsApp messages help you deliver real-time updates triggered by user actions, like placing an order, completing a payment, or submitting a form.

They keep users informed, reduce drop-offs, and prompt timely next steps by delivering important updates instantly.

With WANotifier, you can:

  • Send transactional messages at scale using WhatsApp Business API
  • Trigger alerts automatically from your website, CRM, or eStore
  • Automate common workflows like order confirmations, payment alerts, and appointment reminders
  • Track delivery and engagement to refine message templates
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Explore Different Use Cases for Transactional Messages

Discover how you can use transactional messages to keep users informed and engaged throughout their journey.

Update Customers on Order Status

Send real-time updates when an order is placed, processed, shipped, delivered, or canceled from your e-commerce stores.

Notify Users of Upcoming Appointments

Automatically remind users about upcoming bookings, events, appointments, or scheduled services to ensure better preparation.

Confirm Signups and Form Submissions

Use dynamic fields like name, product, order ID etc to tailor each message. Make every recipient feel like the message was written just for them.

Recover Carts with Timely Nudges

Reach out to users who abandoned their carts and encourage them to complete their purchase on your e-stores.

Alert Users About Account Changes

Inform users about login activity, password changes, or account events to ensure a secure experience on your platform.

Notify About Payments and Pending Dues

Alert users about successful transactions, failed payments, or pending dues to avoid confusion and ensure timely action.

Trusted by Businesses for Real-Time WhatsApp Updates

We’re using WANotifier for my eCommerce store. We are able to send order updates on WhatsApp in real time and also send WhatsApp campaigns to my customers list with offers. The UI is simple and friendly. Definitely recommended!

Gopi Kanna
Domain Coasters

Nice product! A quick and automated message brings in a feeling of completeness to online purchase experience. We send multiple WhatsApp notifications for various user actions from our website and it just works perfectly every time.

Avinash Pendse
Grahak Shahi

WANotifier is a perfect tool for running WhatsApp marketing campaigns and setting up automation. Their support is awesome, much better than others in the market.

Bharat Manghnani
Bharat Go Digital

Frequently Asked Questions (FAQs)

You can send any type of transactional message triggered by user actions, such as placing an order, submitting a form, booking a service, abandoning a cart, or completing a payment, using WANotifier.

Get Started with WANotifier Today!