Send Transactional / Utility Messages on WhatsApp
Use the official WhatsApp API with WANotifier to deliver real-time updates like order confirmations, payment alerts, cart reminders, and more.

Trusted by 5,000+ established brands globally

Why Send Transactional/Utility WhatsApp Notifications?
Transactional (or Utility) WhatsApp messages help you deliver real-time updates triggered by user actions, like placing an order, completing a payment, or submitting a form.
They keep users informed, reduce drop-offs, and prompt timely next steps by delivering important updates instantly.
With WANotifier, you can:
- Send transactional messages at scale using WhatsApp Business API
- Trigger alerts automatically from your website, CRM, or eStore
- Automate common workflows like order confirmations, payment alerts, and appointment reminders
- Track delivery and engagement to refine message templates

Explore Different Use Cases for Transactional Messages
Discover how you can use transactional messages to keep users informed and engaged throughout their journey.
Update Customers on Order Status
Send real-time updates when an order is placed, processed, shipped, delivered, or canceled from your e-commerce stores.
Notify Users of Upcoming Appointments
Automatically remind users about upcoming bookings, events, appointments, or scheduled services to ensure better preparation.
Confirm Signups and Form Submissions
Use dynamic fields like name, product, order ID etc to tailor each message. Make every recipient feel like the message was written just for them.
Recover Carts with Timely Nudges
Reach out to users who abandoned their carts and encourage them to complete their purchase on your e-stores.
Alert Users About Account Changes
Inform users about login activity, password changes, or account events to ensure a secure experience on your platform.
Notify About Payments and Pending Dues
Alert users about successful transactions, failed payments, or pending dues to avoid confusion and ensure timely action.
Use WANotifier to automate real-time updates like order alerts, payment confirmations, and reminders at scale.
Trusted by Businesses for Real-Time WhatsApp Updates

We’re using WANotifier for my eCommerce store. We are able to send order updates on WhatsApp in real time and also send WhatsApp campaigns to my customers list with offers. The UI is simple and friendly. Definitely recommended!

Nice product! A quick and automated message brings in a feeling of completeness to online purchase experience. We send multiple WhatsApp notifications for various user actions from our website and it just works perfectly every time.

WANotifier is a perfect tool for running WhatsApp marketing campaigns and setting up automation. Their support is awesome, much better than others in the market.
Frequently Asked Questions (FAQs)
You can send any type of transactional message triggered by user actions, such as placing an order, submitting a form, booking a service, abandoning a cart, or completing a payment, using WANotifier.