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What is WhatsApp Team Inbox?
A WhatsApp Team Inbox is a centralized chat inbox that allows multiple team members to access, manage, and respond to customer messages from a single WhatsApp number.
With WANotifier’s Shared Team Inbox for WhatsApp, you can:
- View all messages and conversations in one place
- Add multiple team members to your WhatsApp number
- Assign chats automatically to specific team members
- Send instant replies using pre-approved message templates
- Edit and organize contacts on the fly with lists, tags, and custom attributes
Everything You Can Do With Our WhatsApp Team Inbox
Here's how you can manage conversations, collaborate with your team, and respond faster using WANotifier’s multi-agent inbox.
Keep Every Conversation in Sight
Manage active, closed, and new conversations from a unified inbox to stay on top of every interaction.
Collaborate Effortlessly Across Teams
Add team members from different departments (sales, support, service) and assign chats manually or automatically.
Reply Instantly with Templates & Quick Replies
Send pre-approved message templates or your preset quick replies to fast-track responses and ensure consistent, on-brand communication.
Stay Organized with Contact Management
Update contact details mid-conversation and add tags or custom attributes like "High Priority" or "New Lead" to streamline follow-ups.
Notify Team Members of Assigned Chats
Send push notifications to your team members whenever a chat is assigned to them so that they can instantly check and respond
Respond to Queries Anywhere, Anytime
Monitor delivery, open, and click-through rates from your dashboard. Use insights to refine targeting and improve future campaigns.
Unlock Effortless Team Collaboration with WANotifier’s WhatsApp Team Inbox
Simplify teamwork and streamline every conversation with WANotifier’s multi-agent inbox for WhatsApp.
Testimonials
Honest feedbacks from some of our recent customers.
WANotifier is a perfect tool if you are planning to use it for running WhatsApp marketing campaigns or sending transactional messages from WordPress. Recommend it for everyone.
I have been using WANotifier for the past 1 month for my eCommerce store. I am able to add/import/manage contacts, create message templates, segment users, connect with third party APIs, reply to messages all within the same dashboard. The UI is simple and friendly. The instructions are clear. Definitely recommended!
We have been using WANotifier for past two months. Nice product! A quick and automated response brings in a feeling of completeness to online purchase experience for our customers. We have processed multiple orders after installing this utility and it just works perfectly every time.
Frequently Asked Questions (FAQs)
Yes. Depending on your plan, you can add anywhere from 3 to 25 team members to your WANotifier shared team inbox for WhatsApp.