Quick summary
Gallabox and Interakt both help your business leverage the WhatsApp Business API, but serve slightly different needs. Gallabox is often chosen by small to mid-sized businesses that want a more automation-led approach with chatbots and workflows for sales and support, while Interakt is typically preferred by D2C brands and SMBs focused on WhatsApp marketing features like broadcasts, catalogs, and order updates with a simpler setup.
That said, both platforms apply markups on WhatsApp API costs, require users to pre-purchase messaging credits, and can get more expensive as your usage, team size, and support needs grow.
That’s where WANotifier comes into play. Designed to help your business turn WhatsApp into a high-ROI revenue channel, it offers 0% markup on API charges, transparent pricing, and personalized customer support included in your subscription plan, so you can scale on WhatsApp while keeping costs predictable and under control.
Want to give WANotifier a try? Start your 7-day free trial today!
Gallabox
Gallabox is a WhatsApp automation tool designed for SMBs looking to simplify and scale their sales and customer engagement. It brings together tools like WhatsApp broadcasts, chatbots, drip sequences, an AI template generator, and WhatsApp Flows to automate lead qualification, streamline follow-ups, and scale real-time conversations, all without needing to write any code.
Interakt
Interakt helps businesses manage conversations and campaigns across WhatsApp and Instagram. With bulk broadcasts, chatbots, WhatsApp forms, a unified inbox, and support for a wide range of third-party apps, it equips teams with all the essential tools to streamline customer communications without switching platforms.
Core differentiators
Gallabox core differentiators
Key features
- WhatsApp broadcasts
- WhatsApp drip marketing
- AI template generator
- AI-powered chatbots
- WhatsApp payments
Pros
- Easy-to-use tools for managing WhatsApp campaigns
- Smooth onboarding with step-by-step training
- Mobile apps for managing chats and campaigns on the go
- Frequent product updates based on user needs
Cons
- Adds a 15.4% markup to WhatsApp’s official messaging rates ($0.0123 per marketing message vs. the official rate of $0.0107)
- Requires users to purchase messaging credits in advance
- No monthly billing option (only quarterly or annual plans)
- Shopify integration costs an additional $5 per month
- Dedicated account manager support costs an additional ₹15,000/month
Supported integrations
- HubSpot
- Shopify
- Zoho
- Zapier
- Google Sheets
…and more
Best for
SMBs that want a no-code WhatsApp sales automation solution and are comfortable with a quarterly (or annual) billing cycle and markup on messaging costs.
Interakt core differentiators
Key features
- Broadcast campaigns
- WhatsApp sales CRM
- WhatsApp forms
- Conversational AI agents ( for lead qualification, order management, and customer support)
- Click and conversion tracking
Pros
- Clean, intuitive interface
- Seamless integrations with Shopify, Zoho, HubSpot, Google Sheets, and other popular tools
- Robust automation tools, including chatbots, auto-replies, and conversational AI agents
- Unified inbox for WhatsApp and Instagram chats
Cons
- Charges a markup on WhatsApp’s messaging rates (markup rates depend on the subscription tier)
- Requires users to purchase messaging credits upfront
- Doesn’t offer key features like Click-to-WhatsApp ads, click tracking, and conversion analytics in its base plan
- Doesn’t provide onboarding support in its base plan
- Users report slow or inconsistent customer support response times
Supported integrations
- Shopify
- Zoho
- HubSpot
- Stripe
- Google Sheets
…and more
Best for
SMBs and D2C brands that want a WhatsApp + Instagram marketing solution and are comfortable upgrading to more expensive plans for advanced marketing features.
Pricing
Gallabox pricing
(Messaging charges include a markup and are billed separately)
Free Trial: Yes (7-day free trial)
Subscription Options: Quarterly and annual billing only
Plans (Quarterly Pricing):
- Growth: $149 or ₹5,999 per month
- Scale: $329 or ₹12,999 per month
- Pro: $629 or ₹24,999 per month
Interakt pricing
(Messaging charges include a markup and are billed separately)
Free Trial: Yes (14-day free trial)
Subscription Options: Monthly, quarterly, and yearly billing
Plans:
- Starter: $12 / ₹999 per month
- Growth: $55 / ₹2,799 per month
- Advanced: $69 / ₹3,799 per month
- Enterprise: Custom pricing available on request
Support
Gallabox support options
Customer support
- Product documentation
- Support tickets
- Email support (response times vary by plan)
- Virtual meeting (only for Pro users)
- WhatsApp (only for Pro users)
- Dedicated account manager (only available as a paid add-on)
Onboarding
Gallabox provides guided setup and training to help new users with the onboarding process.
Interakt support options
Customer support
- Resource center
- Onboarding and setup assistance (for Growth, Advanced, and Enterprise users)
- Personalized support (for Enterprise users only)
Onboarding
Interakt does not offer onboarding assistance for users on the Starter plan. However, users on other tiers do get access to “assisted” onboarding and setup.