Quick summary
Gallabox and QuickReply target very different WhatsApp use cases. Gallabox is designed for sales and customer support teams that need CRM-style features and structured workflows, while QuickReply is more e-commerce-focused, with deep Shopify integration and prebuilt automations for cart recovery, feedback collection, and order notifications.
However, both platforms can feel limiting in terms of pricing flexibility, as they don’t offer monthly billing. They can also be expensive to scale due to added markups on WhatsApp API charges.
That’s where WANotifier comes in as a more cost-effective option, offering 0% markup on WhatsApp API charges, flexible monthly and annual billing, and responsive chat and email support across all plans, making it easier for your business to grow on WhatsApp without any restrictive commitments.
Want to give WANotifier a try? Start your 7-day free trial today!
Gallabox
Gallabox is a WhatsApp automation tool designed for SMBs looking to simplify and scale their sales and customer engagement. It brings together tools like WhatsApp broadcasts, chatbots, drip sequences, an AI template generator, and WhatsApp Flows to automate lead qualification, streamline follow-ups, and scale real-time conversations, all without needing to write any code.
QuickReply
QuickReply is a WhatsApp marketing and automation platform designed specifically for D2C and e-commerce brands. It offers tools for running targeted WhatsApp broadcasts, recovering abandoned carts, sending order notifications, tracking ad conversions, and collaborating with your team on customer chats.
Core differentiators
Gallabox core differentiators
Key features
- WhatsApp broadcasts
- WhatsApp drip marketing
- AI template generator
- AI-powered chatbots
- WhatsApp payments
Pros
- Easy-to-use tools for managing WhatsApp campaigns
- Smooth onboarding with step-by-step training
- Mobile apps for managing chats and campaigns on the go
- Frequent product updates based on user needs
Cons
- Adds a 15.4% markup to WhatsApp’s official messaging rates ($0.0123 per marketing message vs. the official rate of $0.0107)
- Requires users to purchase messaging credits in advance
- No monthly billing option (only quarterly or annual plans)
- Shopify integration costs an additional $5 per month
- Dedicated account manager support costs an additional ₹15,000/month
Supported integrations
- HubSpot
- Shopify
- Zoho
- Zapier
- Google Sheets
…and more
Best for
SMBs that want a no-code WhatsApp sales automation solution and are comfortable with a quarterly (or annual) billing cycle and markup on messaging costs.
QuickReply core differentiators
Key features
- Personalized broadcasts
- Smart audience segmentation
- Interactive drip campaigns
- Ready-to-use chatbots (for different use cases)
- Real-time ROAS tracking
- Multi-agent inbox
Pros
- Pre-trained chatbots for cart recovery, feedback collection, and more
- Advanced user segmentation for sending personalized messages
- Responsive customer support
Cons
- Adds a 23% markup on WhatsApp’s official messaging rates (₹0.96 per marketing message vs. the official ₹0.78 rate in India)
- Requires users to pre-purchase messaging credits
- No free trial
- No monthly billing option
- Essential features like chatbots and Click-to-WhatsApp ads are available only on higher-tier plans
- No native mobile app for iOS and Android
Supported integrations
- Shopify
- LeadSquared
- Zoho
- Zapier
- Hubspot
… and more
Best for
D2C and ecommerce brands that want purpose-built WhatsApp automation features and are comfortable with the markup on messaging rates and quarterly or annual billing cycles.
Pricing
Gallabox pricing
(Messaging charges include a markup and are billed separately)
Free Trial: Yes (7-day free trial)
Subscription Options: Quarterly and annual billing only
Plans (Quarterly Pricing):
- Growth: $149 or ₹5,999 per month
- Scale: $329 or ₹12,999 per month
- Pro: $629 or ₹24,999 per month
QuickReply pricing
(Messaging charges include a markup and are billed separately)
Free Trial: No
Subscription Options: Quarterly and annual billing only
Plans (Quarterly Pricing):
- Starter: $59 / ₹4,999 per month
- Standard: $149 / ₹9,999 per month
- Plus: $299 / ₹19,999 per month
- Enterprise: Custom pricing
Support
Gallabox support options
Customer support
- Product documentation
- Support tickets
- Email support (response times vary by plan)
- Virtual meeting (only for Pro users)
- WhatsApp (only for Pro users)
- Dedicated account manager (only available as a paid add-on)
Onboarding
Gallabox provides guided setup and training to help new users with the onboarding process.
QuickReply support options
Customer support
- Email support (for all users)
- Chat support (available on Standard plans and above)
- WhatsApp support (available on Plus plans and above)
- Dedicated account manager (available on Plus plans and above)
Onboarding
QuickReply offers guided onboarding and setup assistance to all paid users.