Quick summary
Gallabox and Zixflow both enable your business to use WhatsApp for customer communication, but in different ways. Gallabox is focused on sales and support teams that need structured workflows and CRM-style features. Zixflow, on the other hand, is designed for multi-channel engagement, supporting WhatsApp, email, and other channels.
However, both platforms can become expensive due to added markups on WhatsApp API charges and the need to upgrade plans or pay extra for advanced features and personalized support.
That’s where WANotifier comes into the picture. It offers a dedicated WhatsApp marketing and automation platform with 0% markup on API charges, essential features available from the start, and personalized support across all plans, making it easier to scale your business on WhatsApp without unnecessary complexity or hidden costs.
Want to give WANotifier a try? Start your 7-day free trial today!
Gallabox
Gallabox is a WhatsApp automation tool designed for SMBs looking to simplify and scale their sales and customer engagement. It brings together tools like WhatsApp broadcasts, chatbots, drip sequences, an AI template generator, and WhatsApp Flows to automate lead qualification, streamline follow-ups, and scale real-time conversations, all without needing to write any code.
Zixflow
Zixflow (formerly Sales Simplify) is a multichannel sales and marketing platform that offers WhatsApp broadcasts, chatbots, and built-in CRM capabilities. It’s flexible and customizable, but the markup on WhatsApp’s messaging fees, combined with the lack of a dedicated WhatsApp plan, can make it costly for smaller teams looking to use WhatsApp as their primary growth channel.
Core differentiators
Gallabox core differentiators
Key features
- WhatsApp broadcasts
- WhatsApp drip marketing
- AI template generator
- AI-powered chatbots
- WhatsApp payments
Pros
- Easy-to-use tools for managing WhatsApp campaigns
- Smooth onboarding with step-by-step training
- Mobile apps for managing chats and campaigns on the go
- Frequent product updates based on user needs
Cons
- Adds a 15.4% markup to WhatsApp’s official messaging rates ($0.0123 per marketing message vs. the official rate of $0.0107)
- Requires users to purchase messaging credits in advance
- No monthly billing option (only quarterly or annual plans)
- Shopify integration costs an additional $5 per month
- Dedicated account manager support costs an additional ₹15,000/month
Supported integrations
- HubSpot
- Shopify
- Zoho
- Zapier
- Google Sheets
…and more
Best for
SMBs that want a no-code WhatsApp sales automation solution and are comfortable with a quarterly (or annual) billing cycle and markup on messaging costs.
Zixflow core differentiators
Key features
- AI-powered WhatsApp broadcasts
- Chatbots and workflow automation
- Advanced contact management
- Conversion and ROI-focused analytics
- Shared team inbox
Pros
- Supports multi-channel communication (WhatsApp, email, SMS, and RCS)
- Offers a Free Forever plan
- Offers powerful automation tools (including chatbots and 20+ automation workflows)
- Helpful and responsive customer support
Cons
- Adds a sizeable markup to WhatsApp’s official messaging rates
- Requires users to pre-purchase messaging credits
- No WhatsApp-only plan (users must pay for other channels)
- Automation is credit-based, with only 1,000 free credits per month
- All plans include just 3 users; extra seats cost $19 (₹1,199) to $49 (₹3,499) per user per month
- Some users report challenges integrating Zixflow with other apps
Supported integrations
- Shopify
- WooCommerce
- Zapier
- CleverTap
… and more
Best for
Teams that want a multichannel marketing and CRM platform and can absorb the additional messaging costs.
Pricing
Gallabox pricing
(Messaging charges include a markup and are billed separately)
Free Trial: Yes (7-day free trial)
Subscription Options: Quarterly and annual billing only
Plans (Quarterly Pricing):
- Growth: $149 or ₹5,999 per month
- Scale: $329 or ₹12,999 per month
- Pro: $629 or ₹24,999 per month
Zixflow pricing
(Messaging charges include a markup and are billed separately)
Free Trial: Yes (Zixflow offers a Free Forever plan)
Subscription Options: Monthly and annual
Plans:
- Free Forever: $0
- Marketing Stack: $49 / ₹2,499 per month
- Business Stack: $89 / ₹7,499 per month
Support
Gallabox support options
Customer support
- Product documentation
- Support tickets
- Email support (response times vary by plan)
- Virtual meeting (only for Pro users)
- WhatsApp (only for Pro users)
- Dedicated account manager (only available as a paid add-on)
Onboarding
Gallabox provides guided setup and training to help new users with the onboarding process.
Zixflow support options
Customer support
- Help center
- In-app chat button (for submitting requests and support tickets)
Onboarding
Users must contact Zixflow directly to get onboarding assistance. The platform also offers video guides and tutorials in its help center to assist with the initial setup.