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What are Transactional / Utility WhatsApp Messages?
Transactional / Utility WhatsApp messages are automated, time-sensitive notifications sent by businesses to provide customers with important updates related to a service or transaction. They are usually triggered by specific customer actions, such as making a purchase, completing a payment, or submitting a form, and ensure swift delivery of crucial information.
With WANotifier, you can:
- Send transactional messages at scale using WhatsApp Business API
- Trigger alerts automatically from your website, CRM, or eStore
- Automate common workflows like order confirmations, payment alerts, and appointment reminders
- Reduce support workload with proactive, real-time notifications
- Track delivery and engagement to refine message templates
Explore Different Use Cases for Transactional Messages
Discover how you can use transactional / utility messages with WANotifier to improve customer experience.
Update Customers on Order Status
Send real-time updates when an order is placed, processed, shipped, delivered, or canceled from your e-commerce stores.
Notify Users of Upcoming Appointments
Automatically remind users about upcoming bookings, events, appointments, or scheduled services to ensure better preparation.
Confirm Signups and Form Submissions
Use dynamic fields like name, product, order ID etc to tailor each message. Make every recipient feel like the message was written just for them.
Recover Carts with Timely Nudges
Reach out to users who abandoned their carts and encourage them to complete their purchase on your e-stores.
Alert Users About Account Changes
Inform users about login activity, password changes, or account events to ensure a secure experience on your platform.
Notify About Payments and Pending Dues
Alert users about successful transactions, failed payments, or pending dues to avoid confusion and ensure timely action.
Start Sending Transactional Messages on WhatsApp Today
Use WANotifier to automate real-time updates like order alerts, payment confirmations, and reminders at scale.
Testimonials
Honest feedbacks from some of our recent customers.
WANotifier is a perfect tool if you are planning to use it for running WhatsApp marketing campaigns or sending transactional messages from WordPress. Recommend it for everyone.
I have been using WANotifier for the past 1 month for my eCommerce store. I am able to add/import/manage contacts, create message templates, segment users, connect with third party APIs, reply to messages all within the same dashboard. The UI is simple and friendly. The instructions are clear. Definitely recommended!
We have been using WANotifier for past two months. Nice product! A quick and automated response brings in a feeling of completeness to online purchase experience for our customers. We have processed multiple orders after installing this utility and it just works perfectly every time.
Frequently Asked Questions (FAQs)
You can send any type of transactional message triggered by user actions, such as placing an order, submitting a form, booking a service, abandoning a cart, or completing a payment, using WANotifier.